Lay-By

7 questions answered. All FAQ topics

Lay-By

Does Gold Factory offer Lay-By?

Yes. Gold Factory offers a Lay-By facility for qualifying jewellery under the applicable terms.

What deposit is required for Lay-By?

The current Lay-By deposit is 25% of the qualifying purchase price.

How long do I have to pay a Lay-By balance?

The current Lay-By period requires the remaining balance to be paid within eight weeks.

Is interest charged on Lay-By?

No. The Gold Factory Lay-By service is offered at 0% interest under the applicable Lay-By terms.

When is Lay-By jewellery posted?

Lay-By jewellery is posted only after the full balance has been paid and the order is ready for dispatch.

Can I see my remaining Lay-By balance online?

Yes. Your customer account shows the remaining Lay-By balance and relevant payment history.

Can the gold price affect a Lay-By transaction?

Yes. If you change your mind and the gold price has fallen, a price difference may be payable under the applicable Lay-By terms.