Practical guidance for looking after precious-metal jewellery, diamonds, gemstones, pearls and plated finishes.
Start with the item, not a universal cleaning rule Jewellery is made from different metals, stones, coatings and setting methods. A cleaning method that is suitable for one piece can damage another. If you are unsure what your jewellery contains, avoid experimenting with chemicals, heat or machines and ask us before cleaning it. |
Everyday Habits That Protect Jewellery
- Put jewellery on after perfume, hairspray, creams, make-up and other cosmetics have dried.
- Remove jewellery before swimming, using household cleaning products, gardening, heavy exercise or work that may expose it to knocks, chemicals or abrasion.
- Avoid forcing rings, bangles, clasps or chains. If something feels tight, stiff or damaged, stop and have it checked.
- Keep jewellery away from excessive heat and prolonged strong light, particularly when it contains sensitive gemstones or organic materials.
- Store pieces separately so stones, clasps and metal surfaces do not continually rub against each other.
Cleaning: The Safest General Approach
For suitable robust jewellery, a gentle clean with lukewarm water, a small amount of mild washing-up liquid and a very soft brush can remove everyday oils and residue. Rinse carefully and dry with a soft lint-free cloth.
Important Do not assume this method is suitable for pearls, opals, turquoise, coral, amber, delicate emeralds, glued components, heavily plated pieces or jewellery with loose or damaged settings. These require more cautious care. |
Know When to Stop Wearing an Item
- A stone moves, clicks or appears loose.
- A claw or setting catches on clothing.
- A chain, clasp, hinge or solder joint looks stretched, cracked or distorted.
- A ring has become noticeably thin or misshapen.
- A plated or rhodium finish has worn through and you want the original appearance restored.
Gold Factory Care & Workshop Services
Gold Factory provides professional jewellery cleaning, polishing, repairs, restoration and plating services. These are chargeable services and the price and timescale depend on the item and the work required. We also sell jewellery cleaning solutions in store and online; always follow the product instructions and confirm that a cleaner is suitable for your jewellery before use.
Frequently Asked Questions
Can I wear jewellery in the shower?
Water alone may not damage every piece, but soaps, shampoos, hard-water deposits, coatings, delicate stones and glued components can all be affected. Removing jewellery before showering is the safer routine.
Can I swim in gold jewellery?
We recommend removing jewellery before swimming. Chlorinated pools, salt water, chemicals and the risk of losing an item make swimming an unnecessary risk.
How often should jewellery be professionally checked?
There is no single interval suitable for every piece. Jewellery worn daily, stone-set rings and older pieces should be inspected whenever you notice movement, wear or damage, and periodically according to use.
What if I do not know what stone is in my jewellery?
Do not use strong cleaners, steam or an ultrasonic machine. Bring the item to us or contact us with clear photographs so the safest approach can be considered.
Related Gold Factory Guides & Services
- Gold Jewellery Care
- 22ct Gold Jewellery Care
- Diamond Jewellery Care
- Gemstone Care
- Cleaning Jewellery at Home
- Professional Jewellery Cleaning
- Jewellery Repairs
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